Privacy Policy
Introduction
Use of the Site estore.hni-india,com and the Service is further governed by HNI Office India Limited’s Privacy Policy, which is incorporated into this Agreement by reference. HNI Office India Limited (“HNI India” or “we”) is the operator of the Site and we are committed to ensure protection and security of your Personal Information (as defined below)
Scope: This Privacy Policy explains why HNI India collects information about you, how that information may be used, processed, protected and otherwise handled when you visit our use the Site or Services. This Privacy Policy is published in accordance with applicable laws and shall apply to all Visitors, i.e., those who are merely visiting and browsing the Site apply to all Users, i.e., those who are visiting and accessing the Site with the intent of availing the Services, (collectively referred as “You” or “Your”) and cover all Personal Information (as defined below).
- Consent: You acknowledge that the Privacy Policy is a part of the Agreement https://estore.hni-india.com/index.php/terms-conditions and all terms defined in the Agreement have the same meaning in this Privacy Policy and vice-versa. You are directed to familiarise yourself with the Agreement and provide your consent. Without consenting to the terms herein, please do not use the Site. In the event that you still continue to use the Site or the Services, your consent shall be deemed and HNI India shall process your personal information in accordance with this Privacy Policy.
- HNI India does not intend to offer the Site or Services to any individual resident in European Union or European Economic Area. However, we cannot limit Visitors or Users accessing the Site. In such situation, we wish to highlight that Personal Information collected and processed for such individuals is as per Indian laws.
What Personal Information we collect and why?
- Site is designed to enable your browsing through our products, provide you details of our dealers and store location, enable you to purchase and make payments and provide Services.
- Personal Information refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, IP address, name, physical address, email address, phone number, cell phone number, fax number, email address, financial profiles, identification number and credit card information and other information such as gender, occupation and other demographic information.
- Personal Information collected includes:
- basic identification information like salutation, name, surname, IP address
- contact information like phone number, e-mail address, mobile number, address
- device and hardware information for synching and seamless access
- payment gateway related information like name and card number, we do not collect any information that is protected through encryption
- information on how you use the Site through third party cookies such as browsing duration, items clicked, items viewed
- Location information
- information from other sources using your e-mail address or other information through search over internet or your social media account or third party cookies
- Apart from use of Site and Services, we process Personal Information for the following purposes:
- Communicating with you
- synching of devices and improving your experience while using the Site
- providing information required by you regarding our operations
- improve navigation and customer experience by providing customised advertisement, marketing and promotion of our Services
- obtaining feedbacks
- analytics and market study, trend research, research and statistics to understand user needs for the Site and Services
- development of new products and services
- improve and implement security measures for the Site including handling and mitigating breach risks, and providing you access with your data rights
- enhance brand awareness and Site engagement through search engine and social media remarketing lists
- redressal of complaints and grievances
- fulfilling our obligations under applicable law and the Agreement
- sharing with third parties; details about third party data transfer How do we process personal information
- any other purpose which is necessary, ancillary or legitimate for our business interests.
How do we collect Personal Information?
- directly from you such as when you voluntarily provide your Personal Information to purchase products and avail our Services, or visit our social media page, or subscribe to marketing materials; and
- indirectly from other sources such as cookies, web beacons, website traffic, information available in public domain through internet searches, analytic studies and other information that we may derive while processing Personal Information.
How do we process Personal Information?
- We collect, record, organize, structure, align, retrieve, adapt, access, review, archive, analyse, pseudonymize, encrypt, decrypt, profile, transfer, perform other related technological and manual processing activities and when no longer required, we anonymise or erase your Personal Information.
- We process Personal Information in accordance with fair, accountable and transparent processing principles as required under applicable law. Our processing practices are for communicated purposes and we take reasonable steps to minimize collection to that effect. We also undertake reasonable steps to maintain accuracy in light of processing purposes, and use technical, operational and organizational security measures to protect your Personal Information.
- There will be no profiling by automated means that will adversely affect your privacy rights, and any profiling i.e., automated processing of Personal Information to evaluate certain personal attributes about you is only aimed at analysing your behaviours while using the Site. This enables us to create, improve and develop your experience as a user while using the Site, conduct market research for our operations, provide information and details that we reasonably determine you may require based on your use of the Site, and improve the Site by providing updates, upgrades and software feature requirements.
- Apart from the above purposes, please note that we do not sell, rent, or trade your Personal Information in any manner.
Will HNI India share my personally identifiable information?
- We take all reasonable steps to maintain confidentiality of Personal Information and follow strict controls on who can internally or externally access and process Personal Information.
- We don’t share your name or other personally identifiable information to third parties.
- We may use or disclose information to process Personal Information as per this Privacy Policy through data processors, resolve disputes, investigate problems, and performing the Agreement. We may disclose or access information when we believe in good faith that the law requires it, or if we consider it necessary to maintain Service and improve our products and services.
- We may use your IP address and share it with third parties to help diagnose problems with our servers, to manage the Site and the Service, and to enhance the Site and the Service based on usage pattern data.
- Personal Information may be shared or transferred to any person who needs access under law, third party service providers who provide administrative, telecommunications, computer, or other services to HNI India, authorised HNI India representatives, contracted data processors, any third party when HNI India undergoes a corporate restructuring, and any person duly authorised by HNI India for purposes of the Agreement.
How do we store Personal Information?
- We will store and process your Personal Information for such duration as is necessary in order to fulfil the purposes stated in this Privacy Notice and comply with applicable law. Our overarching goal is not to retain Personal Information in identifiable form longer than what is necessary, after which they are destroyed, pseudonymised or anonymised. We store Personal Information with third party cloud, Amazon Web Services, Inc., with its headquarters at 410 Terry Avenue North, Seattle, WA 98109-5210, USA.
How does HNI India use cookies, tags, and similar technologies?
- We use cookies, tags and similar technologies to recognize your preferences and effectively and efficiently administer the Site. We use the information we collect to enhance your visit to the Site and provide you with information tailored to your interests.
- What is a cookie? Cookies are a standard feature of websites that allow us to collect certain information from your browser or device when you visit our Sites. It is a small file that typically consists of letters and numbers and get downloaded on your device when you are on the Site. They help us to recognize user preferences and store them, so that you save time providing same information again while accessing the Site. This helps us in providing you with more relevant information, and give you a better user experience when you browse and also helps us to improve the Site. As such, cookies by themselves will not reveal your personal information, but they do contain certain unique identifiers, which when combined with other identifiers and information may generate personal information. Any information collected by us with cookies will be processed in accordance with this Privacy Policy. In relation to the use of cookies by our partners and clients, note that we do not have access or control over these cookies.
- What cookies do we use? We use a variety of cookies on the estore.hni-india.com site for several reasons. We also may use web logs, pixel tags, or web beacons, which are pieces of code that may be used to read and place cookies on a web browser, to collect information about how you interact with websites or advertisements. The sections below describe the types of cookies most frequently used on our Site and explain their use.
- Essential Cookies :We use cookies that are essential to making the Sites work. These types of cookies enable you to move around the Sites and use their features. For example, we may use cookies to record a user login, manage user sessions, authenticate users of our management apps, or adjust settings and functionality on the Sites. Without these cookies, we may not be able to provide the services that are necessary for you to be able to use the Sites, such as signing into your account.
- Preference Cookies We also use cookies that collect information about your choices and preferences. These cookies allow us to remember language or other local settings and customize the Sites accordingly. For example, we may store settings and preferences of our logged in users.
- Social Media Cookies:Some of the pages on the Sites contain tools or applications that are linked to third-party social media service providers such as LinkedIn. The social media service provider may set its own cookies on your computer or device through these tools or applications. You should check the social media service provider’s website for further details about how they use cookies.
- Third party analytics and advertising cookies We use third party analytics and advertising tools. They collect cookies that help us to understand usage, user metrics and provide targeted advertisements, remarket and better Services. These include third party cookies like Google Analytics. These third parties may combine the information with other information that they may have independently collected about your browsing and internet activities, either from several other websites that use similar tools or from their own online products and services. These companies collect and use such information under their own privacy policies, and we are not responsible for their data protection and privacy measures. You can control and manage these cookies by visiting your browser settings and respective third party terms.
- Controlling and managing cookies: You can control cookies on your device using browser settings, and by periodically deleting the browsing history from your browser. Except for essential cookies, you do not have to accept other cookies and you can modify your browser settings to refuse the. The browser you use allows you to see, identify and control use of cookies.
Does the Site contain links to other websites?
- HNI India may contain links to other sites not owned by us that may have different privacy practices from ours. We aren’t responsible for the content or privacy practices of those sites, and our Privacy Policy doesn’t apply to information collected by those sites. We encourage you to read the privacy statements of each site that collects information from you. When you leave our Site or Service via a link to interact with a site not governed by our Privacy Policy, a new browser window will open.
How is my personally identifiable information protected?
- Commensurating with the size and nature of Services, Site and allied activities, to prevent unauthorized access, disclosure or improper use of your information, and to maintain data accuracy, we’ve established reasonable physical, electronic, and managerial safeguards to protect the information we collect and process. Although we take reasonable steps to safeguard and prevent unauthorized access to your personally identifiable information, we can’t be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Anti-spam policy
- We recognize that the receipt, transmission or distribution of spam e-mails (unsolicited bulk e-mails) as a major concern and have taken reasonable measures to minimize the transmission and effects of spam e-mails in its computing environment. Accordingly, all e-mails received by HNI India are subject to spam check. Any e-mail identified as spam will be rejected and deleted. With this measure, along with other technical spam reduction measures, we hope to minimize the spread and effects of spam e-mails. We reserve the right to reject and/or report any suspicious spam e-mails, to the authorities concerned and/or to the sender of such e-mails, for necessary action, from time to time.
How should I contact HNI India about my personally identifiable information?
- If you have questions or concerns about our collection, use or disclosure of your Personal Information or want to exercise your access or correction rights regarding your Personal Information, please write to us at: Grievance Officer, HNI India at estore@hni-india.com or K-52, MIDC Industrial Area, Hingna Road, Nagpur 440016
Changes to this Privacy Policy
- When the privacy policy is changed, HNI India will post changes so that you are aware of those changes.
- HNI India makes material changes to this policy you will be notified by email, or other mode that HNI India deems appropriate. HNI India reserves the right to modify this privacy statement at any time, so please review it frequently.